Safari Books Online Adds the Official Information Technology Infrastructure Library (ITIL) to Its Digital Library Service

Mon Nov 17, 8:02 AM

SEBASTOPOL, Calif.--(BUSINESS WIRE)--Safari Books Online (www.safaribooksonline.com), the leading provider of on-demand digital libraries for technology and business professionals, today announced the extension of its collection to include the official Information Technology Infrastructure Library (ITIL) book series, which provides guidelines, processes and best practices for managing information technology infrastructure, development and operations. The new Version 3 ITIL series provides customers with a detailed description of important IT practices and includes comprehensive check lists, tasks and procedures that can be tailored to any IT organization. The books are published by The Stationery Office (TSO) on behalf of the Office of Government Commerce (OGC), a United Kingdom Government office that is part of HM Treasury.

Safari Books Onlines ITIL offering includes all of the most recent ITIL Version 3 publicationsthe five core titles as well as eight supplemental titles. These publications focus on an integrated service lifecycle approach to IT service management. Demand for information about IT and technology management best practices continues to grow. ITIL is responding to this market need with important framework changes in Version 3, completing an evolution from specific practices to broader guidelines to now an integrated service lifecycle approach.

No other online library offers this complete collection of 13 ITIL Version 3 titles. Safari Book Online subscribers will be able to search and read the official collection of ITIL titles, as well as to save and bookmark searches and content.

The titles included in the current Safari Books Online ITIL library are:

The ITIL Lifecycle Suite (the five core titles)

  • Service Strategy, Version 3
  • Service Design, Version 3
  • Service Transition, Version 3
  • Service Operation, Version 3
  • Continual Service Improvement, Version 3

Five Key Element Guides

  • Key Element Guide: Service Strategy
  • Key Element Guide: Service Design
  • Key Element Guide: Service Transition
  • Key Element Guide: Service Operation
  • Key Element Guide: Continual Service Improvement

Plus, the following:

  • The Official Introduction to the Service Lifecycle
  • Passing Your ITIL Foundation Exam
  • Building a Service Management (ITIL based) Department

As new official ITIL titles are published by TSO, Safari Books Online will expand its ITIL library to include them.

Weve had continual requests from our corporate accounts for ITIL, said Mark Brokering, director of content management and acquisition for Safari Books Online. IT professionals want access to this content through the familiar Safari Books Online user interface they depend on for getting reliable and up-to-date information. We are pleased that we can now offer them this prestigious and much-needed library. This partnership will provide our growing base of subscribers an important new resource that will help them provide better IT services to their constituents.

The ITIL publications have been embraced by the IT community worldwide as the de-facto standard methodology for service management, said Gary Rodrigues, client services director of TSO. I believe that Safari Books Online is the ideal platform for this official collection as it brings together IT professionals that want to have access to high quality content. We support collections that are industry focused and look forward to growing the ITIL collection on Safari Books Online to the benefit of its users.

For more information about Safari Books Online, visit www.safaribooksonline.com.

About Safari Books Online

Safari Books Online (www.safaribooksonline.com), founded in 2001 as a joint venture between pre-eminent technology publishers O'Reilly Media, Inc., and Pearson Education, is an on-demand digital library delivering expert content from the leading authors in technology and business. Safari Books Online offers the combined collections of Prentice Hall Professional, O'Reilly Media, Addison-Wesley Professional, Microsoft Press, Sams, Que, Peachpit Press, John Wiley & Sons, Elsevier, lynda.com, IBM Press, Adobe Press, Cisco Press, Sun Microsystems Press, FT Press, Wharton School Publishing, Apress, Manning, New Riders, Apple Certified, Course Technology, Splash Media and many more top publishers in one fully searchable database. Technology professionals, software developers, Web designers, and business and creative professionals use Safari Books Online as their primary resource for research, problem solving, learning and certification training. Thousands of books, prepublication manuscripts, short documents, articles and instructional videos are available. Safari Books Online is an essential, always-on business tool that is rapidly changing the way corporate, academic and training organizations access information, and is enabling increasingly mobile workforces to get technical and business reference resources anytime and from anywhere. Safari Books Online offers a range of business-to-business product mixes and pricing programs for every sized organization, as well as business-to-consumer options for individual users.

About The Stationery Office

TSO provides information management and publishing solutions to the public sector. We help organisations to transform the way they communicate with internal and external audiences. TSO is the largest publisher in the UK by volume, publishing over 15,000 titles a year. We specialise in the creation, production and distribution of information in print, online and in electronic formats. Privatised from HMSO (now OPSI) in 1996, we were acquired in 2007 by Williams Lea, the global Corporate Information Solutions provider.

Safari Books Online
Paige Mazzoni, 707-827-4100
Rose St. Clair, 707-827-4100
rstclair@safarijv.com
or
Schwartz Communications
Laurie Falconer, 415-512-0770
safari@schwartz-pr.com