Innovation Auto establishes partnership with Gerber Collision and Glass
Wed Sep 24, 8:12 AMNEWTON, Mass.--(BUSINESS WIRE)--Innovation Groups Innovation Auto® division [www.us.innovation-group.com], the global leader in accident management services for the Property and Casualty industry, announced that it has finalized an agreement for collision repair services with Gerber Collision and Glass. The new partnership expands Innovation Autos U.S. Network to over 1900 shops.
Gerber proved to be an especially good choice as an Innovation Auto partner in large part due to Gerbers strong and consistent performance at meeting Key Performance Indicators, including:
- Estimate accuracy;
- Cycle time; and
- Customer Satisfaction.
Commenting on the new partnership, Innovation Autos Vice President of Network Strategy, Bob Cornelius said, Not only does Gerber meet our high standards, but they have demonstrated that they are extremely easy to work with. This combination of quality service and ease-of-doing business provides our customers an effective and single point of contact for any issues that may arise.
Cornelius added, The addition of the Gerber Collision Team is the latest initiative in our effort to expand our Network while continuing to delivering Best in Class service to our clients.
We are pleased to have our collision business join the Innovation Auto Network and look forward to providing our high quality repairs and service to their members throughout the seven states in which we operate, said Gerber President and COO, Tim ODay stated.
About Gerber Collision and Glass
Gerber Collision & Glass is a wholly owned operating division of The Boyd Group (US) Inc. Gerber has been dedicated to a philosophy of providing quality repairs and services to insurance companies and their customers since 1937. Currently operating 47 collision repair and auto glass centers in seven states, Gerber has over 800 employees. For more information on Gerber, please visit our Web site at www.gerbercollision.com.
About Innovation Group
Innovation Group (LSE: TIG.L) provides business process outsourcing services and software solutions to insurers and other risk carriers through its international network of offices. With more than 1,850 professionals working across the globe, the Group has an expansive portfolio of proven capabilities for handling the breadth of administrative processes.
Innovation Auto and Innovation First Notice are divisions of Innovation Group. In North America specifically, Innovation Auto is a market leader offering a broad range of services to assist the fleet, third party administration and property and casualty insurance market streamline their business processes and raise operational efficiency while decreasing costs. Innovation First Notice is the leading provider of claim reporting solutions to the P&C Marketplace, serving over 100 clients and processing more than 3M claims annually through its platform.
Innovation Auto:
Susan Douglas
Solomark Associates
847-895-2634
sm_douglas@solomark.com



