Convergys' Infinys Billing Solution Implemented for German Telecoms Operator T-Home

CINCINNATI & BONN, Germany--(BUSINESS WIRE)--Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today the go-live of its Infinys [R] billing solution for T-Home in collaboration with ActiveBilling GmbH & Co. KG, a wholly owned subsidiary of Deutsche Telekom, the project manager. Deutsche Telekom’s T-Home is a leading telecommunications operator in Germany and currently provides services to some 30 million fixed line customers and 13 million broadband subscribers.

This important milestone is the first phase of a wider project to replace T-Home’s billing systems for broadband and wireline subscribers with one Infinys-based solution. The second phase will see all the T-Home wireline customers migrated to the system with the benefit of enhanced functionality.

“We are focused on providing innovative solutions that fit the T-Home business strategy,” said Riki Allon, Senior Vice President and General Manager for Convergys in Europe, Middle East, and Africa. “To this end, we are delighted with the trust and confidence shown by the T-Home business in Convergys solutions which will bring together all the critical business requirements as we move into Phase Two.”

Convergys serves clients in the global communications industry by providing and managing complex billing and information software that addresses all segments of the communications industry. We combine our innovative business support system (BSS) software and unique operational expertise in relationship management to provide solutions that enable clients to rapidly and cost-effectively provide innovative services, maximizing customer lifetime value.

About Convergys

Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers and employees. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.

For 25 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to clients that now span more than 70 countries and 35 languages.

Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for eight consecutive years. We have approximately 75,000 employees in 85 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com

(Convergys, Infinys, and the Convergys logo are registered trademarks of Convergys Corporation.)

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Convergys Corporation
Business and Financial Media - John Pratt
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