Virginia Broadband Reduces Costs by Using Edgewater Networks' Solution for Its VoIP Services

SANTA CLARA, Calif. & CULPEPER, Va.--(BUSINESS WIRE)--Virginia Broadband (VABB), a leading high-speed wireless broadband Internet Service Provider and Edgewater Networks, Inc., a leading provider of VoIP networking and security products announced today that VABB has selected Edgewater Networks’ solution for its VoIP services.

The Edgewater solution consists of the EdgeMarc Network Services Gateways and EdgeView VoIP Support System and Reports products. The EdgeMarc gateways are being used by VABB at their customer premises as a demarcation point for their VoIP offering. VABB has deployed the EdgeMarc to ensure scale and cost savings on the VoIP installations and ensure a positive customer experience of the service and installation. The EdgeMarc gateways combined with the EdgeView platform allows VABB to sell a high quality service at a reasonable price and allows them to scale their operations and business to keep up with the demands of the VoIP market segment.

“We chose the Edgewater Networks solution because it not only gives us the Quality of Service (QoS) our customers demand but it also gives us the plug & dial setup capabilities at the time of installation,” said Mark Davis, Vice President of Voice at VABB. “Having an entire solution that allows us to quickly install the IP phones and get the customer up and running fast benefits the customer as well as our business. We are in the business of getting people the service they order and this powerful solution makes it happen.”

In addition to QoS capabilities, the EdgeMarc and EdgeView total network solution allows VABB to streamline their installations by using the plug & dial feature for IP phones. Edgewater Networks formed the Plug & Dial Alliance to simplify the installation of VoIP and the interoperability program now includes members from leading IP Phone manufacturers and feature server vendors. “For larger enterprise VoIP accounts this is the best solution on the market from a QoS and execution standpoint. On our larger accounts, we factor in up to a $1,500 savings in installation costs and expect the same savings for ongoing account management. These savings allow us to be more aggressive in the enterprise space and win more business,” said Mark.

VABB also uses the EdgeView Reports server to continually measure the voice quality they are providing and shares this information directly with their customers. “A simple example of how we use the reporting tool is that we produce a report for the customer after their first month with the hosted service. This report contains the number of calls placed during the month and the percentage of calls measured that experienced a poor Mean Opinion Score. This percentage is usually very low and the report enables us to prove the quality of the service we are delivering,” said Mark.

“We are very excited about our partnership with Virginia Broadband. Their deployment of our product and services shows the value we bring to our partners,” said David G. Norman, Chief Executive Officer of Edgewater Networks, Inc. “We believe our EdgeMarc and Edgeview solution allow service providers to simplify their offerings and scale their businesses. VABB is now realizing savings on every VoIP deployment, which is a testament to how we help our partners compete and streamline their business.”

The EdgeMarc is a part of a complete solution from Edgewater Networks that also includes EdgeConnect managed Power over Ethernet (PoE) switches, the EdgeView VoIP Support System and EdgeView Reports server. EdgeView is a troubleshooting and setup tool that allows service providers to proactively manage and support their communications services. EdgeView Reports is an advanced yet easy-to-use reporting tool that provides valuable VoIP performance information to network planners, operators, product managers, executive management teams and end-users.

About Virginia Broadband – 1 Company - 1 Network - 1 Way

Virginia Broadband (VABB) is deploying the largest fully secured and robust wireless network in the Commonwealth of Virginia. PrimeData, our Wireless internet service, is covering clients from the eastern Blue Ridge Mountains to the Chesapeake Bay, currently in 25 contiguous counties. PrimeVoice, our Hosted PBX and residential service, is being deployed wherever Broadband is available. PrimeVoice Hosted PBX excels in Business continuity and Disaster Recovery which is full featured, easy to install, and works anywhere –anytime.

Unsure how you would maintain your company’s communications in times of emergency –fire, flood, etc.? PrimeVoice has a solution that will keep your business running and your customers satisfied.

For more information about PrimeVoice, please visit the company’s website at www.primevoiceonlne.com or contact Bill Alessi at 877-299-8222 x 4199.

About Edgewater Networks, Inc. - Converged Networking. Simplified.

Edgewater Networks develops networking and security products that ensure the secure and reliable delivery of IP based voice and video for service providers and enterprises. EdgeMarc Network Services Gateways provide a VoIP aware NAT/Firewall, with survivability and QoS. EdgeConnect PoE switches simplify administration and QoS, the EdgeView Reports Server provides visibility into VoIP network performance and the EdgeView VoIP Support System eases the setup, monitoring and management of VoIP endpoints.

Edgewater Networks’ award-winning solution simplifies setup and management of converged networking applications and provides proven operational savings from the remote office to the core of the network.

For more information about Edgewater Networks, Inc. please visit the company’s website at www.edgewaternetworks.com or contact Dave Martin at 408.351.7209.

Edgewater Networks, Inc.
Dave Martin, 408-351-7209
www.edgewaternetworks.com